Automation and process
Celonis Consulting and Delivery
Waverton Consulting Group delivers Celonis process mining implementations for Australian and New Zealand enterprises: source system integration, process analysis, execution app development and ongoing analysis support. Our consultants have worked on Celonis programmes in financial services, logistics, healthcare and manufacturing, where understanding how processes actually run, rather than how they are supposed to run, drives the improvement initiatives that produce real results.
Celonis programmes that produce dashboards and then stop do not realise the platform's value. Waverton delivers Celonis implementations through to execution apps and the operational workflows that close the loop between process insight and operational action.
Source system integration and data pipeline
Celonis consumes event log data from ERP, CRM and other transactional systems. Waverton delivers the source system integration, including SAP extractor configuration, Salesforce connectors and custom data pipeline development for systems without native connectors. Data pipeline delivery includes the transformation logic that produces clean, complete process event logs, the data model design that supports the analysis objectives, and the refresh scheduling and monitoring that keeps the process data current.
Process analysis and conformance checking
Process mining reveals how processes actually execute: where cases take exception paths, where they are delayed, where rework occurs, and where the gap between the designed process and the actual process is creating cost or compliance risk. Waverton delivers process analysis across procure-to-pay, order-to-cash, hire-to-retire and IT service management processes, working with your operations and finance teams to interpret the findings and connect them to the improvement initiatives that will move the metrics.
Execution app development
Celonis execution apps turn process insights into operational tools that guide users to the right actions at the right time. Waverton builds execution apps using Celonis Studio, designing the action engine logic, KPI configuration and the user interface that makes the app useful to the operations team rather than the analytics team. Execution apps are delivered against a defined use case brief, validated with end users during development, and handed over with documentation.
Ongoing analysis and platform support
Celonis platforms require ongoing development as the organisation's improvement agenda evolves: new processes to analyse, existing analyses to extend, and execution apps to enhance. Waverton provides ongoing managed support for Celonis environments, covering platform administration, data pipeline management, analysis development and execution app maintenance under agreed service levels.
How to engage
Celonis implementations with defined scope and agreed source system coverage suit fixed bid delivery. Ongoing analysis development, execution app enhancement and platform support run well as time and materials. Celonis specialists can be embedded into your process improvement or analytics team. For organisations wanting Waverton to manage their Celonis platform operationally, the managed service model provides ongoing delivery and platform oversight.
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